Credit should help, not hide the cost.

DD Micro and Macro Loan Service is designed around clear information, responsible assessment, respectful communication, and a visible route to help.

Clear information

We aim to show the amount, price, schedule, and total repayment in plain language before acceptance. Ask for clarification whenever a term is unclear.

Affordability matters

Approval is not a recommendation to borrow. Consider whether the repayment fits your income and existing commitments before accepting an offer.

Respectful collections

Repayment reminders and collections contact should remain professional and proportionate. We do not support harassment, threats, public shaming, or misuse of personal information.

Help when circumstances change

If illness, loss of income, or another difficulty affects repayment, contact us early. We can explain the account position and any available review route.

Your feedback improves the service

Use the complaints route when an explanation, decision, communication, or payment handling does not meet your expectations.